Frequently Asked Questions

Everything you need to know about our sustainable drinkware and home solutions.

Are Klean Kanteen products BPA-free?

Yes, all our products are 100% BPA-free and made from high-quality, food-grade stainless steel to ensure your drinks stay fresh and toxin-free.

How do I clean my vacuum-insulated bottles?

We recommend hand-washing vacuum-insulated products with warm soapy water to preserve the thermal performance and finish. Non-insulated products are generally dishwasher safe.

What is your shipping policy for domestic orders?

We offer standard shipping across the continental U.S., with orders typically processing within 1-2 business days. Free shipping is available on orders over a specific threshold.

What is the 'Strong as Steel' guarantee?

Our 'Strong as Steel' guarantee is a lifetime warranty that covers manufacturer defects. If your product fails due to a workmanship issue, we will replace it.

Can I return my order if I change my mind?

Yes, we accept returns on unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return label.

Do you offer replacement caps and accessories?

Absolutely. We design our products for longevity, offering a wide range of interchangeable caps, gaskets, and straws to extend the life of your Kanteen.